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Abstract

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Introduction. People living in rural areas may face specific barriers to finding useful health-related information, and their use of information may differ from their urban counterparts.
Method. This random-digit dial telephone survey of 253 people (75% female) living in a rural, medically under-serviced area of Ontario, Canada, follows-up a previous interview study to examine with a larger sample issues related to searching for and using health information.
Analysis. Descriptive statistics were used to describe the sample and the distribution of responses to each question. Sex differences on key questions were analysed using the Chi-squared test.
Results. Respondents were as likely to find information on the Internet as from doctors, although several reported that they had no access to these resources. Many of those surveyed used the information they found to look after themselves or someone else, to decide whether to seek assistance from a professional health care provider, and/or to make treatment decisions. Echoing results from other studies, a significant proportion of women reported that they did not discuss with a doctorthe information they found.
Conclusions. These findings have implications for Canadian government health policy, particularly the use of e-health strategies.

Introduction

In a review of papers given at an earlier ISIC conference Gaslikova (1999) suggested that there was a potential benefit from a flow of ideas between the information systems developers and the ISIC community. However, as Ellis et al. (1999) noted the flow of information and ideas between these research communities is limited. In this paper we bring together a pressing and rapidly developing research concern of the information systems community; the use and development of mobile information and communications technologies, with core areas of research interest within the information behaviour literature; managers' information behaviour ( Choo and Auster 1993, Niedźwiedzka 2003, Katzer and Fletcher 1992, de Alwis, and Higgins 2001, Correia and Wilson 1997) and information overload (Allen and Wilson 2002).

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Standard format for a table:

**Table 4: Previous information seeking**
(Note: more than one response possible.)
Type of search	Search activity carried out?
	Yes		No
	No.	%	No.	%
Web search	86	46.0	101	54.0
Mediated search of database	15	8.0	172	92
Own search of database	100	53.2	88	46.8
Search of printed indexes	17	9.1	170	90.9
Library catalogue search	42	22.5	145	77.5
Library browsing search	38	20.3	149	79.7
Search of own collection	48	25.8	138	74.2
Search of colleague's collection	31	16.6	156	83.4

Acknowledgements

References

Allen, D.K. & Wilson, T.D. (2003). Information overload: context and causes. New Review of Information Behaviour Research, 4(1), 31-44
Choo, C.W., and Auster, E. (1993). Scanning the business environment: acquisition and use of information by managers, Annual Review of Information Science and Technology, 28, 279-314
Correia, Z. & Wilson, T.D (1997) Scanning the business environment for information: a grounded theory approach. Information Research, 2(4) paper 21. Retrieved 13 January 2005 from http://informationr.net/ir/2-4/paper21.html
de Alwis, S.M., Higgins, S.E. (2001). Information as a tool for management decision making: a case study of Singapore. Information Research, 7 (1), paper 114. Retrieved 13 January, 2005 from http://informationr.net/ir/7-1/paper114.html
Ellis, D., Allen, D.K. & Wilson, T.D. (1999). Information science and information systems: conjunct subjects disjunct disciplines. Journal of the American Society for Information Science 50(12), 1095-1107
Gaslikova, I. (1999). Information Seeking in Context and the development of information systems. Information Research, 5(1) Retrieved 13 January, 2005 from http://informationr.net/ir/5-1/paper67.html
Katzer, J. & Fletcher, P.T. (1992). The information environment of managers, Annual Review of Information Science and Technology. 27, 227-263.
Niedźwiedzka , B, (2003). A proposed general model of information behaviour . Information Research, 9(1) paper 164. Retrieved 13 January, 2005 from http://informationr.net/ir/9-1/paper164.html

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Acknowledgements

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