"You can observe a lot..." A study of information use in local authority social services departments Conducted by Project INISS

T D Wilson and D R Streatfield

("You can observe a lot by watching" Lawrence (Yogi) Berra, baseball manager)

Contents

Part One: The structured observation method

Introduction

Chapter 1: Structured observation - the nature of the investigation

Part Two: The results and conclusions

Introduction

Chapter 2: A week in the life of a Social Services Department

| Day One | Day Two | Day Three | Day Four | Day Five |

Chapter 3: Observation data

Chapter 4: Conclusions and recommendations

Cumulated references

This work is licensed under a Creative Commons License.

---